HRAWI Organises Seminar On Information Technology For Hotels and Restaurants

Mumbai, July 13: The Hotel and Restaurant Association of Western India (HRAWI) recently organized a special seminar on ‘Information Technology for Hotels & Restaurants’ at the Hotel Sahara Star in the city. Hospitality professionals from several Mumbai based hotel and restaurant establishments participated in the seminar that was conducted by industry’s leading exponents in the fields of cyber threats, liabilities, managed guest internet services and revenue monetizing models on Wi-Fi. The Subject Matter Experts (SME) imparted knowledge and key know-hows on IT related to hotels and restaurants to identify and protect businesses against cybersecurity threats as well as to optimize the use of the internet for reaching a broader customer base.

HRAWI organizes several such value add initiatives from time to time for its members to remain informed and updated on the latest developments in the industry.

“Availability of Wi-Fi in hotels and restaurants is a norm today and is included as part of basic services provided to clients. Tourists staying at a hotel, whether domestic or international now expect the availability of this service as a default which once upon a time was provided on a chargeable basis. However, the online world also brings along with its potential security risks for the establishment. A single potent attack could seriously damage a business and as an implication may cause a severe financial burden for both the establishment as well as for the guest. It may also affect the brand reputation and so it has become extremely important that hotels and restaurants protect themselves against possible cybersecurity threats,” says Mr. Gurbaxish Singh Kohli, President, HRAWI.

Mr. Rajesh Pillai, the Chief Executive Officer (CEO) of Treya Wireless Pvt Ltd and Mr. Ravish Jhala a post Graduate in e-business conducted the seminar. The seminar broadly covered topics on Managed Guest Internet Service for hotels, restaurants, and cafés, Revenue Monetize Models on Wi-Fi, cyber threats, liabilities, and ways to safeguard all stakeholders. The sessions were specifically designed keeping in mind the nature of the business of hotels and restaurants.

“The IT seminar as expected was very impactful and the experts kept it simple and easy to understand for the participants. One of the biggest takeaways from this seminar was learning ways to identify potential cyber-related threats and means to safeguard against the same. I thank the participants for attending the seminar and making it a success, and I also thank Mr. Pillai and Mr. Jhala for sharing their knowledge with us,” concludes Mr. Shail Barot, Chairman, Seminar Committee, HRAWI.

About Hotel & Restaurant Association Western India (HRAWI):

The Hotel and Restaurant Association (Western India) is a 68 years old Association of Hotels and Restaurants in Western India. Its members include various restaurants and smaller Hotels up to 5-Star Deluxe categories. The bulk of its members like any growth economy are made up of restaurants and budget hotels. With membership base spread across Western India, HRAWI covers Maharashtra, Gujarat, Madhya Pradesh, Chhattisgarh, Goa and the Union Territories of Daman, Diu & Silvassa, and is considered to be the voice of the Hotel Industry. The association is part of the national body of Federation of the Hotels & Restaurants Associations of India (FHRAI), located in New Delhi, which was originally founded in Mumbai in 1950 by the late Mr. J.R.D. Tata.

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