Hospitality Lexis Magazine Read Now

JW Marriott Kolkata appoints Spa Manager – Mr. Rahul Sabnani


Meet Rahul Sabnani, the Spa Manager at JW Marriot Kolkata. Committed, organized and diligent towards his work and blessed with the gift of the gab with excellent interpersonal skills, Rahul is an asset to the wellness arm of the hospitality industry.

In his current stint with JW Marriott Kolkata, he is using his vast repertoire of experience with exceptional results to mentor a talented team of spa specialists. Overseeing complete operations of the Spa to further bolster guest services in tune with the brand’s legendary hospitality standards is also a key responsibility area of his work profile.

This young and dynamic 28-year-old has enjoyed an exponential career growth after graduating from Devi Ahilya Vishva Vidhyalay at Indore and completing his PGDM in Marketing& Finance from Balaji Institute of Telecom and Management,Pune in 2011. Before joining JW Marriot Kolkata, he has proved his mettle as a Spa Manager with other top-notch names in the industry like Hyatt Regency Pune and Vivanta by Taj Chennai.

In fact, his proficiency in the hospitality industry was recognized early in his career when he was promoted to Head of the Department (HOD) within nine months after being enrolled in the management trainee program at Jiva Spa in 2013.

Rahul’s leadership qualities, ability to be an excellent team playerand adept understanding of brand ethos and guest experience have been the chief architects for the northward climb in his career graph. By dint of his high level of sincerity and dedication to his work he has acquired the relevant skill-sets in all key areas of hospitality like operational activities, budget preparation, development planning, analyzing audits, departmental co-ordination, complaint handling and being the one-point contact for guest services.

In his previous job at Hyatt Regency Pune where he spearheaded a team of 22 spa professionals, his outstanding performance earned him the title of “Manager of the month” twice in FY17-18 and FY 18-19. His innovative and creative strategies like implementing Welcome Drinks at the Gym and Swimming Pool, the introduction of “Happy Hours”, “Experience of the Day” and “SPA-KITTY” were highly appreciated and led to improved financial health and popularity of the Spa.

Outside the realm of work, the affable Rahul is a passionate sports buff and indulges regularly in sporting activities like playing basketball and swimming. Reading voraciously and listening to music are some of the other hobbies of this wellness expert.